Privacy

Privacy
1) Information about the data controller collecting personal data and contact details
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 Is the person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR)

Beauty Platz GmbH
Harbor Road 15
68159 Mannheim
Germany

Commercial register:
Registered at the Mannheim District Court, HRB 747970

VAT identification number:
DE368180981

Contact information:
Email: orders@bplatz.de
Phone: + 49 176 68803353

Managing Director:
Adrian Dinu

Responsible for the content according to § 55 Abs. 2 RStV:
Adrian Dinu
Harbor Road 15
68159 Mannheim
Germany

The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transfer of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock symbol in your browser line.

2) Data collection when visiting our website
If you use our website purely for information, i.e. you do not register or transmit information in any other way, we only collect the data that your browser transmits to our server (so-called “server logfiles”). When you call up our website we will collect the following data that we require from a technical point of view to display our website to you:

The website visited
Date and time of accessing the website
Volume of data transmitted in bytes
Source/reference from where you accessed the website
Browser used
Operating system used.
IP address used (anonymous if applicable)
The data is processed in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not disseminated or used in any other way. However, we reserve the right to check the server logfiles retrospectively if there is concrete evidence of unlawful use.

3) Cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow you to recognize your browser the next time you visit it (so-called persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data as well as IP address values, to an individual extent. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. The duration of each cookie storage can be found in the overview of the cookie settings of your web browser.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either to implement the contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the case of a given consent or according to Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

Please note that you can set your browser such that you will be informed about cookie settings and can decide individually which cookies to accept or can reject the acceptance of cookies in certain cases or in general. Each browser manages cookie settings in different ways. This is described in the Help menu of each browser,which also provides an explanation how you can change your cookie settings. You can find this information for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Opera: https://help.opera.com/latest/web-preferences/#cookies

Please note that the functionality of our website may be restricted if you reject cookies.

4) Contacting us
When contacting us (e.g. via contact form or by email) personal data will be collected. Which data are collected when completing a contact form, can be seen in the respective contact form. These data are solely stored and used for the purpose of answering your enquiry and for making contact as well as the associated technical administration. The legal basis for processing these data is our legitimate interest in answering your enquiry in accordance with Article 6(1)(f) GDPR. If you contact us for the purpose of concluding a contract, Article 6(1)(b) GDPR provides an additional legal basis for processing your data. Your data will be deleted after processing your enquiry has been concluded. This is the case when circumstances indicate that the matter in question has been concluded and resolved and if there is no legal obligation to retain the data.

5) Data processing when opening a customer account and for contract execution
According to Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the purpose of concluding a contract or opening a customer account. The data collected is shown in the respective input forms. A deletion of your customer account is possible at any time and can be done by a message to the above-mentioned address of the person in charge. We store and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to further use of your data or a legally permitted further data use by our side has been.

6) comment function
As part of the comment function on this website, in addition to your comment, information on the time of writing the commentary and the name of the commentator you have chosen will be saved and published on this website. Furthermore, your IP address will be logged and saved. This storage of the IP address is made for security reasons and in the event that the data subject violates the rights of third parties or posts unlawful contents by submitting a comment. We need your e-mail address in order to contact you if a third party objects to your published content as unlawful. Legal bases for the storage of your data are the Art. 6 para. 1 lit. b and f DSGVO. We reserve the right to delete comments if they are objected to by third parties as unlawful.

7) Data processing for order processing
7.1 To process your order, we work with the following service provider (s) who support us in whole or in part in the execution of contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the processing of payments, if this is necessary for the processing of payments. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.

7.2 Disclosure of personal data to shipping service providers

- DHL
If the delivery of the goods is carried out by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will give your email address in accordance with Art. 6 Para. 1 lit. a GDPR to DHL prior to delivery of the goods for the purpose of agreeing a delivery date or to announce the delivery, provided that you have given your express consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b GDPR, only the name of the recipient and the delivery address are forwarded to DHL. The transfer only takes place if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notification is not possible.
The consent can be withdrawn at any time with effect for the future against the person named above or against the transport service provider DHL.
-DPD
If the goods are delivered by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we will give your email address and telephone number before the goods are delivered in accordance with Art. 6 Para. 1 lit. a GDPR for the purpose of agreeing a delivery date or to announce the delivery to DPD, provided that you have given your express consent in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO only forwards the name of the recipient and the delivery address to DPD. It will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future vis-à-vis the person responsible or the transport service provider DPD.
- Hermès
If the goods are delivered by the transport service provider Hermes (Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg), we will pass on your e-mail address to Hermes before the goods are delivered in accordance with Art. 6 Para. 1 lit. a GDPR for the purpose of coordinating a delivery date or to notify you of the delivery, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to Hermes for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b GDPR. The information will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with Hermes in advance or to transmit status information on the delivery of the shipment.
The consent can be revoked at any time with future effect to the person responsible named above or to the transport service provider Hermes.

7.3 Use of payment service providers (payment services)

- giropay
When paying via “giropay”, payment is processed via giropay GmbH, An der Welle 4, 60322 Frankfurt/Main, to whom we pass on the information you provided during the ordering process along with the information about your order. Your data will be passed on in accordance with Article 6 Paragraph 1 Letter b of the GDPR exclusively for the purpose of payment processing and only to the extent that it is necessary for this purpose. You can find further information about the data protection regulations of giropay GmbH at the following internet address: https://www.giropay.de/rechts/datenschutzerklaerung
- Klarna
When selecting a Klarna payment service, payment is processed through Klarna Bank AB (publ) [https://www.klarna.com], Sveavägen 46, 111 34 Stockholm, Sweden (hereafter "Klarna"). In order to facilitate the processing of the payment, your personal data (first and last name, street, house number, postal code, city, gender, e-mail address, phone number and IP address) as well as data related to the order (eg invoice amount, article, type of delivery) for the purpose of identity and credit checks to Klarna, provided that they are published in accordance with Art. 6 para. 1 lit. a DSGVO in the context of the order process expressly consented. To which credit agencies your data can be forwarded, you can see here:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit information can contain probability values (so-called score values). As far as score values are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, but is not limited to, address data. The received information about the statistical probability of a payment default uses Klarna for a balanced decision on the creation, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the controller or to Klarna. However, Klarna may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
Your personal details will be in accordance with the applicable data protection regulations and in accordance with the information in Klarnas Privacy Policy for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
or for those affected in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
treated.
- Molly
If you choose a payment method from the payment service provider Mollie, payment will be processed via the payment service provider Mollie BV, Keizersgracht 313, 1016 EE Amsterdam, Netherlands, to whom we will provide the information you provided during the ordering process, together with the information about your order (name, address, IBAN, BIC, invoice amount, currency and transaction number) according to Art. 6 Para. 1 lit. b Pass on GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Mollie and only to the extent that it is necessary for this.
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will transfer your payment data in the course of payment to PayPal (Europe) Sarl et Cie, SCA, 22- 24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continue. The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process.
PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of the legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check for statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). As far as score values are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
- IMMEDIATELY
If you choose the payment method "IMMEDIATELY", payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "IMMEDIATELY"), to which we will provide your information communicated during the ordering process and the information about your order according to Art. 6 para. 1 lit. b Pass on DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is exclusively for the purpose of processing payments with the payment service provider SOFORT and only insofar as it is necessary for this. Further information on the privacy policy of SOFORT can be found at the following Internet address: https://www.klarna.com/sofort/datenschutz.

8) Use of Social Media: social plugins
Pinterest as the standard plugin

So-called social plugins (“plugins”) of the social network Pinterest, operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”), are used on the seller's website. The plugins are marked with a Pinterest logo (eg “Pin it” button). You can find an overview of the Pinterest plugins and their appearance here: https://developers.pinterest.com/docs/getting-started/introduction/

If you call up a page of the seller that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plug-in transmits so-called log data to the Pinterest server in the USA. This log data may contain the IP address, the address of the websites visited that have Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest and cookies. If you interact with the plugins, for example press the "Pin it" button, the corresponding information is also transmitted directly to a Pintererst server and stored there. The information is also published on Pinterest and displayed there on your Pinterest account.

The data processing operations described are carried out in accordance with Article 6 (1) (f) GDPR on the basis of Pinterest's legitimate interests in displaying personalized advertising in order to inform other users of the social network about your activities on our website and to tailor the Pinterest service to your needs .

If you do not want Pinterest to collect your data via our website and possibly combine this with your user data on Pinterest, you should log out of Pinterest before visiting our website.
You can object to the loading of the Pinterest plugins and thus the data processing operations described above with add-ons for your browser for the future, e.g. with the script blocker "NoScript" (https://noscript.net/).

For information about the purpose and scope of the data collection and the further processing and use of the data by Pinterest, as well as your rights and settings options for protecting your privacy, please refer to the privacy policy of Pinterest: https://about.pinterest.com/en/privacy-policy

9) Tools and miscellaneous
9.1 Google Customer Reviews (formerly Google Trusted Stores program)

We work with Google as part of the Google Customer Reviews program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program gives us the opportunity to obtain customer reviews from users of our website. When you shop on our website, you will be asked if you would like to participate in a Google email survey. If you have given your consent in accordance with Art. 6 para. 1 lit. To issue a DSGVO, we will forward your e-mail address to Google. You'll receive an email from Google Customer Reviews asking you to rate the shopping experience on our website. The review you submit will then be summarized with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. It also uses your rating for Google seller ratings. As part of the use of Google Customer Reviews, there may also be a transfer of personally identifiable information to the servers of Google LLC. come in the US.

You can revoke your consent at any time by sending a message to the Data Controller or to Google.

For more information about Google's privacy related to the Google Customer Reviews program, please visit the following link: https://support.google.com/merchants/answer/7188525?hl=en

For more information on Google Seller ratings privacy, visit this link: https://support.google.com/google-ads/answer/2375474

9.2-Google Maps
On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web service for displaying interactive (land) maps to visually represent geographic information. By using this service you will be shown our location and will facilitate your arrival.
When you access the sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers; this can also be transmitted to the server of Google LLC. come in the US. This happens regardless of whether Google provides a user account that you are logged into or whether there is a user account. If you are logged into Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on the legitimate interest of Google in the display of personalized advertising, market research and / or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, although you must contact Google to exercise it. If you do not agree to the future transmission of your data to Google as part of the use of Google Maps, you can also completely deactivate the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.
You can view Google's terms of use at https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl /de_US/help/terms_maps.html
For details on privacy related to the use of Google Maps, please visit the Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/
As far as is legally required, we have obtained your consent to your data being processed as described above in accordance with Article 6(1)(a) GDPR. You can withdraw your consent at any time with future effect. To exercise the withdrawal of your consent, please refer to the option for exercising an objection as detailed above.

10) Rights of the data subject
10.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we inform you about below:

Right to access by the data subject in accordance with Article 15 GDPR: You have, in particular, the right to obtain information about the personal data processed by us, the purposes of the processing, the categories of the personal data processed, the recipients or categories of recipient to whom the personal data have been disclosed, the envisaged storage period or the criteria used for determining the storage period, the right to request rectification, erasure, restriction of processing, the right to object against the processing, to lodge a complaint with a supervisory authority, the source of your personal data if these were not collected from you by us, the existence of automated decision-making, including profiling and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you, and your right to be informed of the appropriate safeguards pursuant to Article 46 GDPR where personal data are transferred to a third country;
Right to rectification in accordance with Article 16 GDPR: You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you and/or to have incomplete personal data stored about you by us completed;
Right to erasure in accordance with Article 17 GDPR: You have the right to obtain the erasure of your personal data if the conditions of Article 17(1) GDPR apply. This right shall not apply to the extent that processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defence of legal claims;
Right to restriction of processing in accordance with Article 18 GDPR: You have the right to obtain restriction of processing your personal data so long as the accuracy of the personal data contested by you is verified, the processing is unlawful and you oppose the erasure of your personal data and request the restriction of their use instead, if you require your data for the establishment, exercise, or defence of legal claims once we no longer need this data for the purposes of the processing, or if you have objected for reasons of your specific situation as long as the verification whether our legitimate grounds are overriding has not been established;
Right to notification in accordance with Article 19 GDPR: If you have exercised the right of rectification, erasure, or restriction of processing towards the data controller they are obliged to inform each recipient to whom your personal data have been disclosed of the rectification, erasure, or restriction of processing unless this proves impossible or involves disproportionate effort. You have the right to be informed about those recipients.
Right to data portability in accordance with Article 20 GDPR: You have the right to receive your personal data, which you have provided to to us, in a structured, commonly used, and machine-readable format or request the transmission to another data controller as long as this is technically feasible;
Right to withdraw your consent in accordance with Article 7(3) GDPR: You have the right to withdraw the consent you gave once to the processing of data at any time with future effect. In the event of a withdrawal of consent we will erase the affected data immediately as long as further processing cannot be supported by a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
Right to complain under Art. 77 DSGVO: If you consider that the processing of your personal data violates the GDPR, you have the right to complain to a supervisory authority, in particular in the case of an administrative or judicial remedy Member State of your whereabouts, place of work or place of alleged infringement.
10.2 OPPOSITION RIGHT

IF WE PROCESS YOUR PERSONAL DATA WITHIN A BALANCING OF INTERESTS AND BASED ON OUR OVERRIDING LEGITIAMTE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH FUTURE EFFECT FOR REASONS EMANATING FROM YOUR SPECIFIC SITUATION.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT WE WILL TERMINATE PROCESSING THE RELEVANT DATA. WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING PRIVILEGED REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING PURPOSES AT ANY TIME. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT WE WILL TERMINATE PROCESSING THE RELEVANT DATA FOR DIRECT ADVERTISING PURPOSES.

11) Storage period of personal data
The storage duration of personal data is determined by the respective legal framework, the processing purpose, and - where appropriate - additionally by the respective legal retention period (e.g. retention periods pertaining to commercial or tax legislation).

When processing personal data based on an explicit consent in accordance with Article 6(1)(a) GDPR this data will be stored until the data subject withdraws their consent.

If legal retention periods exist for data that have been processed within transactional or transactional-similar obligations on the basis on Article 6(1)(b) GDPR, these data will be routinely erased after expiry of the retention period provided they are no longer required for the fulfilment or initiation of a contract and/or no legitimate interest on continued storage continues from our side.

When processing personal data on the basis of Article 6(1)(f) GDPR we will store these data until the data subject exercises their right to object in line with Article 21(1) GDPR, unless we can prove compelling privileged reasons for processing that override the interests, rights, and freedoms of the data subject, or the processing serves the establishment, exercise, or defence of legal claims.

When processing personal data for the purpose of direct advertising on the basis of Article 6(1)(f) GDPR these data are stored until the data subject exercises their right to object in line with Article 21(2) GDPR.

If any other information of this declaration about specific processing situations does not result in any other outcomes, stored personal data will be erased when they are no longer required for the purposes for which they were collected or processed in any other way.

Cancellation policy

Right to cancel 

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your

decision inform:

BEAUTY PLATZ GMBH
Hafenstrasse 15, 68159 Mannheim
HRB 747970
DE368180981
Email: orders@bplatz.de
Phone: + 49 176 68803353

To return your product, please send it to:

Beauty Platz GmbH
Gehrnstr 3-5
76275 Ettlingen
Germany
+49 176 68803353

Exclusion of the right to cancel

There is no right of withdrawal in the following cases:

Unsealed productswhich cannot be returned for hygiene or health reasons.
Products that are specially made to your specifications or clearly personalized (e.g. engravings or special packaging).
Gift wrapping services or other services already provided.

delivery times and product availability

Delivery times vary depending on the product and are as follows:

Germany

Orders €0.00–€85.00: Delivery time 2 to 4 working days, shipping costs €3.78.
Orders over €85.00: Free Shipping and perfume gift.

Austria & Poland

Orders €0.00–€85.00: Delivery time 2 to 4 working days, shipping costs €3.78.
Orders over €85.00: Free Shipping and perfume gift.

European Union (EU)

Orders €0.00–€85.00: Delivery time 2 to 4 working days, shipping costs €8.00.
Orders over €85.00: Free Shipping and perfume gift.

Europe (outside the EU)

Orders €0.00–€85.00: Delivery time 2 to 8 working days, shipping costs €8.00.
Orders over €85.00: Free Shipping and perfume gift.

International

Orders €0.00–€85.00: Delivery time 2 to 8 working days, shipping costs €10.00.
Orders over €85.00: Free Shipping and perfume gift.

If products are temporarily unavailable, we will inform you directly on the product page or by email after your order.

Return and Liability

Please note that you are legally liable for any reduction in value of the goods if this is due to handling that goes beyond checking their properties and functionality.

For faster processing, please use the returns form, which you can download here: Return form for download

However, we would like to ask you to use this form for your return and to follow the instructions provided. This will help us to process your return more quickly by standardizing the return procedure and to avoid common misunderstandings.

Kind regards

Your Team Bplatz

Return form for download